LEGAL REFERENCE

Your privacy is how we build trust

We keep your account details, payment records and personal data secure by design. This policy shows exactly how we protect what you share with us when you open...

Data ProtectionPayment SecurityTransparent PracticesYour Control
w88 link Your privacy is how we build trust

How we handle your information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy questions? We're here

Email Support Send privacy concerns to our data protection team...
Live Chat Chat directly with our support agents during lobby...
Account Settings Update your contact details, review login history, and...
TRUST MARKERS

Why you can trust our privacy stance

Encryption Standard

All payment data — DANA, OVO, GoPay, QRIS transactions — travels over SSL/TLS encryption. Your account credentials are hashed and never stored in plain text.

No Third-Party Sales

We do not sell, rent, or trade your personal information to marketers or data brokers. Your data stays within our platform and trusted payment processors.

Regular Audits

Our security practices are reviewed quarterly by independent auditors. We update our systems to meet evolving data protection standards in Indonesia.

Transparent Cookies

We disclose every cookie and tracking pixel on our site. You can manage preferences in your browser or request a full list from our support team.

Compliant Retention

We keep your data only as long as needed to operate your account and meet legal obligations. Old records are securely deleted or anonymised.

Your Access Rights

You can request a copy of all data we hold about you, correct inaccuracies, or ask us to delete your account and associated records.

WHY THIS PLATFORM

Consistent privacy across our brand

01

Same Rules Everywhere

Whether you're on our desktop site, mobile app, or live tables, the same privacy standards apply. No hidden data collection in different channels.

02

Payment Partner Alignment

DANA, OVO, GoPay and QRIS processors follow their own privacy policies. We ensure they meet our standards before we integrate their services.

03

Unified Account

Your single w88 link account connects all your activity — slots, live casino, sportsbook. We track it all under one privacy framework.

04

Consistent Consent

When you open an account, you consent to this policy once. We don't ask you to re-consent for every feature or game type you explore.

05

Sibling Site Parity

If you have accounts across multiple w88 link domains, your privacy protections remain identical. Same encryption, same retention rules, same access rights.

06

Update Transparency

If we change this policy, we notify you by email at least 30 days before the change takes effect. You can review the new version before it applies.

07

Dispute Resolution

Privacy complaints are handled by our dedicated team. If unresolved, you can escalate to local data protection authorities in supported regions.

What shapes our privacy approach

Indonesia-First Design

We built this policy around Indonesian players. QRIS, DANA, OVO and GoPay integration means your payment flow is secure and familiar from day one.

Mobile-Centric Security

Most of you access w88 link on your phone. Our privacy framework prioritizes mobile data safety — smaller data transfers, faster encryption, local caching where safe.

Account-First Philosophy

We don't track you across the web. Privacy starts when you open your w88 link account and ends when you close it. No shadow profiles, no cross-site targeting.

Payment Data Isolation

Your DANA, OVO, GoPay or QRIS details are stored separately from your gaming profile. Even our support team cannot see your full payment card or wallet credentials.

Fraud Prevention Layer

We monitor unusual account activity — multiple logins, rapid withdrawals, geographic anomalies — to protect you from theft. This monitoring is disclosed here.

Logout Enforcement

Sessions expire after 30 minutes of inactivity on shared devices. You can manually log out from all devices at once in your account settings.

Privacy questions answered

We collect your name, email, phone number, date of birth, address, and payment details (DANA, OVO, GoPay, QRIS account info). We also log your IP address, device type, and browser cookies to prevent fraud and improve your experience.

We retain your account data while your account is active. After closure, we keep records for 7 years to comply with Indonesian financial regulations. Payment receipts are archived for 5 years. You can request earlier deletion.

We share only what's necessary with DANA, OVO, GoPay and QRIS processors to complete your transactions. We do not sell your data to advertisers, marketers, or data brokers. We may share anonymised data for analytics.

All DANA, OVO, GoPay and QRIS transactions use SSL/TLS encryption. Your payment details are tokenised — we store a secure reference, not your actual card or wallet credentials. PCI DSS compliance is audited annually.

Yes. Request account deletion via our support team. We remove your profile, gaming history, and personal details within 30 days. Financial records are kept for 7 years per local law, but anonymised.

Cookies are small files stored on your device. We use them to remember your login, language preference, and betting history. You can disable cookies in your browser, but some features may not work smoothly.

Email our data protection team at [email protected] or use live chat in your account. For unresolved issues, you can file a complaint with Indonesia's data protection authority in supported regions.